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Holywood
Unit 1, Holywood, BT18 9AE

Shift Leader

Salary: to £11.66
Working Pattern: Full Time
Contract Type: Permanent
Closing Date: Wed 26 Mar 2025 - 12:00 am
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Shift Leader

Qualities Needed

Customer Service
100 %
Enjoy customer interaction
100 %
Positive attitude
100 %
Teamwork
100 %

Shift Leader at Caffè Nero

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

What you can expect:

  • Brilliant training – no experience is required!
  • The opportunity to grow your career and develop personally and professionally.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
  • 50% off all handmade drinks and 40% off everything else when you’re off shift.
  • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
  • Length of service recognition.
  • Access to our benefits platform, with hundreds of discounts, rewards and offers.
  • Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £11.49 per hour, increasing to £11.66 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.

You are applying for...
Shift Leader
Salary: to £11.66
Working Pattern: Full Time
Contract Type: Permanent
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Questions
Are you over the age of 18? (Due to health and safety reasons, Caffè Nero is unable to offer employment to applicants under the age of 18)
It is a legal requirement that everyone working for us has the Right to Work in the UK. Do you have the Right To Work in the UK?
Our stores open early and some can stay open late, so it is important you have checked that you are able to travel to the store you are applying to. Can you confirm that you have looked into your commute, and that you can travel easily to the location?
The role you are applying for is a permanent one. If you are looking for temporary work, or can only do the advertised hours for a short period, unfortunately this would not be a suitable role for you. Are you able to commit to a permanent role?
?
We ask this because we're interested in your suitability.
Disability
According to the definition of disability do you consider yourself to have a disability?
?
Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to carry out normal day to day activities. Further information regarding the definition of disability can be found at: www.gov.uk/definition-of-disability-under-equality-act-2010.
Equality, Diversity and Inclusion
?
We collect the following information to monitor our recruitment selection processes to offer fair and equal opportunities for all applicants.
In accordance with the Equality Act 2010, these details are strictly for monitoring purposes only and the information you provide is not visible to our recruitment team as part of your application.
Community Background
?
As an Equal Opportunities Employer, we monitor the community background of our job applicants in Northern Ireland to promote and comply with the Fair Employment & Treatment (NI) Order 1998.
We encourage you to answer these non-mandatory questions which will be used when we submit our monitoring return to the Equality Commission. Your identity is anonymised and your answers will not be used by us to make any decisions affecting your application, any recruitment exercise or during the course of any employment with us.
Criminal Convictions
Have you been convicted of any criminal offence(s) which are not spent under the rehabilitation act 1974.
?
We ask anyone who wants to join our team if they have any unspent criminal convictions. This doesn't mean we won't consider your application, but we need to assess the relevance against the nature of the role and whether the conviction(s) mean the role isn't suitable.
?
Once you are happy with your application please click 'submit application' below
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