Head Office
9-15 Neal Street, London, WC2H 9PW

Data Platform Lead

Salary: competitive, plus great benefits
Working Pattern: Full Time
Contract Type: Permanent
Apply Now
Data Platform Lead

Data Platform Lead

About Caffe Nero:
Caffè Nero operates around 1,000 coffee houses in the UK, the Republic of Ireland, the US, Poland, Cyprus, Turkey, the Middle East and Sweden and is Europe’s leading independent premium coffee house.  Now employing circa 10,000 employees, since we opened in 1997 we have been providing exceptional, hand-crafted Italian coffee and fresh, high-quality food to customers seeking an authentic, Italian experience.   The UK Caffè Nero Group comprises of Caffè Nero UK, Harris + Hoole, FCB Coffee, 200 Degrees and Coffee#1.  

The role:
We are looking for a Data Platform Lead at Caffe Nero. The role is based at our offices in Covent Garden, Central London.

Reporting to the Head of Data Engineering and AI, the Data Platform Lead will play a central role in designing, building and evolving the Caffè Nero Group’s data platform. Using Snowflake, Matillion and Power BI, they will ensure our data solutions are scalable, reliable and aligned with the long-term needs of the business. They will bridge technical delivery with business priorities, helping our teams turn data into meaningful insight and better decisions. They will also lead the day-to-day delivery of the data team and help shape how Caffè Nero uses advanced analytics and AI to create business and customer value.

Key accountabilities for this role include:

Data platform and architecture
Own the technical direction and ongoing development of Caffè Nero’s data platform.
Design scalable, resilient and maintainable solutions using Snowflake, Matillion and related technologies.
Establish strong architectural and engineering standards while optimising platform performance, reliability and cost.

Data engineering and delivery
Lead the development of reliable ETL and ELT pipelines, data models and integrations.
Ensure data solutions are appropriately tested, monitored, documented and supported.
Resolve complex technical issues and promote automation and effective engineering practices.

Reporting, analytics and data quality
Oversee the development of trusted Power BI datasets, reports and dashboards.
Partner with stakeholders to translate business needs into practical reporting and analytical solutions.
Maintain high standards of data quality, consistency and accessibility while enabling governed self-service analytics.

AI and advanced analytics
Help define and deliver Caffè Nero’s data and AI roadmap.
Identify and prioritise practical opportunities to use AI, machine learning and advanced analytics.
Lead initiatives from proof of concept through to production, ensuring they deliver measurable value and are supported by appropriate data and governance.

Leadership and business partnering
Lead, coach and develop the data team, setting priorities and ensuring high-quality delivery.
Build trusted stakeholder relationships and keep the team’s work aligned with wider business objectives.
Communicate technical concepts, progress, risks and trade-offs clearly to technical and non-technical audiences.

The right person:
Caffè Nero is a company with a very special culture and an open and friendly style of working. It operates at pace and is a high-energy, invigorating environment. It attracts people with warmth and a positive outlook who genuinely enjoy working with people.

Whichever country you’re in, Caffè Nero has a culture in which close-knit relationships and trust are at its heart. At Caffè Nero, you truly feel part of a kind and caring family.

The Data Platform Lead will embrace and champion the Company culture. They will be curious, engaging and able to build strong relationships across the business. They will combine deep technical expertise with pragmatic leadership and be comfortable remaining hands-on while guiding the work and development of the data team.

The successful candidate will have:
Strong experience designing and delivering modern cloud data platforms.
Hands-on experience with Snowflake, Matillion or comparable technologies.
Advanced SQL skills and practical Python experience.
Strong knowledge of data modelling, including Kimball methodology.
Experience building robust data pipelines, integrations and analytical datasets.
Experience developing semantic models, reports and dashboards using Power BI.
Experience leading data professionals, setting priorities and reviewing technical output.
Strong business partnering and communication skills, with an ability to turn complex requirements into effective data solutions.
Experience of AI or machine learning, modern development practices, data governance, third-party partners or retail and hospitality data would be an advantage.

Being part of the Caffè Nero Team:
A wonderful place to work, right in the middle of bustling Covent Garden (our Head Office Teams are currently working a minimum of 3 days a week in the office).
Access to our benefits platform, giving discounts at the touch of a button.
25 days holiday per annum (plus bank holidays), rising with service.
50% employee discount on handcrafted drinks and 40% employee discount on food.
Private medical care through Vitality.
Medicash (cash plan healthcare scheme).
Supporting our team members to achieve their professional goals is important to us, so alongside your day to day work you may have an opportunity to complete a professional qualification with our learning partners.
Free hand-crafted drinks whilst you’re in the office - in your first week you’ll have Barista training, so you’ll know how to make the very best Caffè Nero coffee.

You are applying for...
Data Platform Lead
Salary: competitive, plus great benefits
Working Pattern: Full Time
Contract Type: Permanent
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Disability
According to the definition of disability do you consider yourself to have a disability?
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Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to carry out normal day to day activities. Further information regarding the definition of disability can be found at: www.gov.uk/definition-of-disability-under-equality-act-2010.
Questions
Thank you your interest in our role. We now have some questions that we would like you to answer. This forms part of our selection process, and we really appreciate you taking the time to do this. Are you happy to proceed with the questions?
This role is based at our Head Office in Covent Garden, Central London. Our teams typically work 3 days in the office each week, although this may evolve over time. Candidates for this vacancy must live within commuting distance to Central London and be able to travel to the office at least 3 days each week. Are you able to fulfill this working requirement?
Are you able to demonstrate that you currently hold a team leadership role in an IT data team? This is an essential requirement for the position.
The salary for this role is up to £75,000 per annum dependent on experience. Does this meet your expectations for a new role?
It is a legal requirement that everyone working for us has the Right to Work the UK (we do not offer visa sponsorship). Do you have the Right To Work in the UK?
It would be great to know why you're interested in this opportunity. Please tell us in a few sentences.
In a few sentences, provide an example within your work experience where you have led a data team to success and how you achieved this.
What technology excites you and how have you used it to benefit the business you work for?
Which data tech stack or mixture of technologies are you currently using and please provide an example of a data project you are particularly proud of?
This role is based at our offices in Central London, and all candidates must live within commuting distance. Please confirm your home location, including your postcode.
What is your current salary and benefits package, and what are your expectations in a new role?
What notice do you need to give from your current job?
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We ask this because we're interested in your suitability.
Equality, Diversity and Inclusion
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We collect the following information to monitor our recruitment selection processes to offer fair and equal opportunities for all applicants.
In accordance with the Equality Act 2010, these details are strictly for monitoring purposes only and the information you provide is not visible to our recruitment team as part of your application.
Criminal Convictions
Have you been convicted of any criminal offence(s) which are not spent under the rehabilitation act 1974.
?
We ask anyone who wants to join our team if they have any unspent criminal convictions. This doesn't mean we won't consider your application, but we need to assess the relevance against the nature of the role and whether the conviction(s) mean the role isn't suitable.
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