Enniskillen
11 High Street, Enniskillen, BT74 7DQ

Store Manager

Salary: to £35000 dependant on experience & performance related bonus of between £3,500-£5,500 per annum
Working Pattern: Full Time
Contract Type: Permanent
Closing Date: Sat 31 Oct 2026 - 01:00 am UTC
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Store Manager

Qualities Needed

Customer Service
100 %
Enjoy customer interaction
100 %
Management Experience
100 %
Positive attitude
100 %
Teamwork
100 %

Store Manager at Caffè Nero

We are recruiting for a Store Manager in Enniskillen. Reporting to the Area Manager, our Store Managers are at the heart of delivering the very best customer experience through amazing people, excellent coffee and brilliant business management/controls.

As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.

People

  • Recruit and retain a strong team.
  • Grow and develop your team by training, coaching and leading by example.
  • Recognise and develop talent and encourage career progression.

Customers

  • Ensure every visit leaves a lasting impression by putting the customers at the centre of everything you do.
  • Support your team to deliver great customer satisfaction every single day.
  • Keep the customer and back-of-house areas safe, clean, organised and ready for service.

Coffee

  • Lead your team so that, through great training, quality ingredients and exceptional service, every customer is served their perfect coffee, every day.

Business

  • From open to close you lead your team to deliver exceptional operational standards, never missing an opportunity to drive profitable sales.
  • Achieve operational profitability through strategic cost control and exceptional service.

The right person:
We have a very special culture and an open and friendly style of working. We move at pace and with lots of energy. We are looking for people with warmth and a positive outlook, who genuinely enjoy working with others.

About you:
Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager and love the Caffè Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.

You will be driven by a pride and focus to make things the best they can be. You will care about your team, your store and your customers, never settling for less than the best.

  • You'll have experience as a leader, ideally within the hospitality or retail sector.
  • You will have good commerciality, helping guide your team to perform.
  • You will be customer focused.
  • You’ll have brilliant communication and organisation skills – you’ll be proactive and professional.

It’s a busy job, but it’s great fun and with the right approach it will be unforgettable.

Store Manager benefits:

  • Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
  • Brilliant training and development to get you up to speed in your role and beyond.
  • The opportunity to grow your career and develop personally.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
  • 50% off all handmade drinks and 40% off everything else when you’re off shift.
  • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
  • Cash plan healthcare scheme.
  • Length of service recognition.
  • Access to our benefits platform, with hundreds of discounts, rewards and offers.

If this sounds like your perfect next role then we would love to hear from you!

You are applying for...
Store Manager
Salary: to £35000 dependant on experience & performance related bonus of between £3,500-£5,500 per annum
Working Pattern: Full Time
Contract Type: Permanent
OR
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Questions
Thank you your interest in our role. We now have some questions that we would like you to answer. This forms part of our selection process, and we really appreciate you taking the time to do this. Are you happy to proceed with the questions?
Due to health and safety reasons, Caffè Nero is unable to offer employment to applicants under the age of 18. Are you aged 18 or over?
It is a legal requirement that everyone working for us has the Right to Work in the UK. Do you have the Right To Work in the UK?
Our stores open early and some stay open late. If you are working an opening shift you would need to be at work approximately 45 minutes before the store opens. If you are working a closing shift you will be in store up to 30 minutes after it closes and it is very important that you have checked that you are able to travel to the store you are applying to. Can you confirm that you have looked into your commute and you can travel to the location to which you’ve applied in order to fulfil the range of possible shifts?
The role you are applying for is a permanent one. If you are looking for temporary work or can only do the advertised hours for a short period of time, unfortunately this would not be a suitable role for you. Are you able to commit to a permanent role?
Keeping the customer and back-of-house areas safe, clean, organised and ready for service is an essential part of everyone’s job. If you join us you will share this responsibility with the team, and some examples would be clearing and cleaning tables or ensuring the toilets are kept to the high standards our customers expect. Are you comfortable completing these (and other) cleaning tasks as part of your daily routine in-store?
Do you have experience in a management role within a busy customer facing environment?
We’d love to know why you’re interested in our vacancy. Please tell us, in a few sentences, why you’re applying for this opportunity.
Our stores are typically open 7 days a week, with some opening early and some closing late. Please tell us your availability to work during a typical week. If you are selected for interview we will discuss this with you in more detail.
How would you travel to the store if you were successful, and how long would this take you?
?
We ask this because we're interested in your suitability.
Disability
According to the definition of disability do you consider yourself to have a disability?
?
Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to carry out normal day to day activities. Further information regarding the definition of disability can be found at: www.gov.uk/definition-of-disability-under-equality-act-2010.
Equality, Diversity and Inclusion
?
We collect the following information to monitor our recruitment selection processes to offer fair and equal opportunities for all applicants.
In accordance with the Equality Act 2010, these details are strictly for monitoring purposes only and the information you provide is not visible to our recruitment team as part of your application.
Community Background
?
As an Equal Opportunities Employer, we monitor the community background of our job applicants in Northern Ireland to promote and comply with the Fair Employment & Treatment (NI) Order 1998.
We encourage you to answer these non-mandatory questions which will be used when we submit our monitoring return to the Equality Commission. Your identity is anonymised and your answers will not be used by us to make any decisions affecting your application, any recruitment exercise or during the course of any employment with us.
Criminal Convictions
Have you been convicted of any criminal offence(s) which are not spent under the rehabilitation act 1974.
?
We ask anyone who wants to join our team if they have any unspent criminal convictions. This doesn't mean we won't consider your application, but we need to assess the relevance against the nature of the role and whether the conviction(s) mean the role isn't suitable.
The following sections are incomplete
Personal Details
CV
Questions
Disability
Equality, Diversity and Inclusion
Community Background
Criminal Convictions
?
Once you are happy with your application please click 'submit application' below
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